Privacy Policy

Privacy Act 1988- Private Sector Amendment Act 2000

The Act requires medical practitioners to obtain consent from their patients to collect, use and disclose that patient’s personal information.

COLLECTION

This means we will collect information that is necessary to properly advise and treat you. Such useful information may include:

The information will normally be collected directly from you. There may be occasions when we will need to obtain information from other sources, for example:

Both our practice staff and the medical practitioners may participate in the collection of this information.

In emergency situations we may need to collect personal information from relatives or other sources were we are unable to obtain your prior express consent.

USE AND DISCLOSURE

With your consent the practice staff will use and disclose your information for purposes such as:

ACCESS

You are entitled to access your own health records at any time convenient to both yourself and the practice.

Access can be denied where:

We ask that, where possible, your request be in writing. In the case of large amounts of information a handling fee will be charged for processing your request. Where you dispute the accuracy of the information you are entitled to correct that information. You may make an appointment with the doctor to discuss your information but the usual practice fees will apply without a Medicare rebate.

It is our practice policy that we will take all steps to record all your corrections, and place them with your file but will not erase the original record.

Thank you for your assistance in this matter.

Synergy Sports Medicine

Diagnosis

It is our belief that correct treatment requires an accurate diagnosis. The commencement of treatment to an injury without knowing the diagnosis goes against our ideals.

Muti-disciplined approach

To enable the best form of treatment available, we utilise the services of a wide variety of like-minded health professionals with a special interest in sports medicine.

Choice

It is vitally important that you are actively involved in the decision making about your own care.

Ethics

We certainly try to do nothing to people that would cause harm. Whilst some treatments will have inherent risks, there are other treatments where the risk is unacceptable.